Have a quick question about a ticket? Need help with one specific system or process? The NDE Service Desk Office Hours are designed to give you focused, one-on-one support—right when you need it.
Office Hours are 15‑minute appointments where you can connect directly with a member of the Service Desk team to work through one topic or issue. This focused approach helps ensure we make the most of our time together and get you clear, actionable answers.
What Should I Bring to Office Hours?
To keep sessions productive, we ask that each appointment focus on one primary topic. Common examples include:
- A question about a specific Service Desk ticket
- Help navigating a particular system or application
- Clarification on a process, access issue, or permission
- Guidance on “How do I…?” scenarios related to your work
If you have multiple questions or topics, you’re welcome to schedule additional time.
Who Should Attend?
Anyone who works with the NDE Service Desk or has system-related questions is welcome. Office Hours are ideal if you’ve ever thought, “I just need a few minutes to talk this through.”
How Do I Schedule Time?
How Do I Schedule Time?
Scheduling is simple. Use our calendar link to choose a 15‑minute time slot that works best for you:
👉 Schedule an Office Hour with the NDE Service Desk:
https://calendar.app.google/Dze5EVPkqxYJG6rWA
Each appointment is reserved just for you, so come ready with the topic you’d like to focus on.
We’re Here to Help
The Service Desk is committed to providing clear, timely, and helpful support. Office Hours are one more way we’re making it easier for you to get the answers you need—without the wait.
We look forward to connecting with you!