This FAQ covers general, high‑level questions about the New NDE Portal, including basic portal concepts, account types, District/System association, and identifying who manages access within your district.
These questions apply to all users of the New NDE Portal.
General Questions
1. What is the New NDE Portal?
The New NDE Portal is the modernized platform that uses updated login methods (SSO, Google, Microsoft, email/password) and allows users to request access without activation codes. It is gradually replacing the Legacy Portal as applications migrate.
2. How do I get to the New NDE Portal?
Go to https://portal.education.ne.gov/
3. What is an EdOrg?
An EdOrg (Education Organization) is the District or System associated with your portal account.
It appears in the upper‑right corner once your account is properly connected.
4. How do I know who my District Administrator is?
Go to:
➡ Contacts > My District Admins
This will show the primary District Administrator and any Proxy Admins
5. Can I be associated with more than one EdOrg?
Yes. After access is granted, you can switch between EdOrgs using the EdOrg dropdown in the upper‑right corner.
6. Who is responsible for approving my access?
Your District Administrator or Proxy Admin is responsible for reviewing and approving your access requests.
7. How do I find out who else at my district has Portal accounts?
You can view all users in your district/system under:
➡ Contacts > My Organization
8. What if my district or system isn’t shown in the NebraskaCloud SSO List?
Use the alternative login link:
“If your District/System is not listed… click here.”
This allows you to sign in using Google, Microsoft, or a local email/password account.
9. Why can’t I change my name or email in the Portal?
If you used SSO, Google, or Microsoft to create your account, your name and email come from your identity provider and cannot be edited in the Portal.
If you signed up using email/password, you may edit your information in Profile > Information.
10. Does my Portal account expire?
Accounts can be disabled or locked due to factors such as email account status or access changes.
Contact your District Administrator, Proxy Admin, or the NDE Service Desk if this occurs.
11. Where do I go for help?
For technical issues or portal support, email:
- Submit a Service Desk ticket –NebraskaCloud Helpdesk
Use category: “Service Desk/ SD Level 1.” - Email –NDE.ServiceDesk@Nebraska.gov
Communication about application‑specific questions should go to your District Administrator or NDE contacts listed within the application itself.
What’s Next?
For more detailed, topic‑specific help, visit: