District Admins oversee user access, approve requests, assign roles, and manage district-level permissions. This page explains the tools and responsibilities available to District Administrators and Proxy Administrators in the New NDE Portal.
These capabilities are part of the modernized portal experience and replace the Legacy NDE Portal’s activation‑code model
Who is a District Administrator?
A District Administrator is the individual responsible for managing all user access for their District/System (EdOrg). In most cases:
- Public schools → Superintendent
- ESUs → ESU Administrator
- Nonpublic systems → Principal or Head Teacher
District Admins may designate one Proxy Admin per EdOrg to assist with approvals.
Accessing Admin Tools
District Admins and Proxy Admins access their tools through:
➡ Admin Portal (left-hand menu)
This includes:
- Dashboard
- Users administration
- Request approval queue
- Assigning a Proxy Admin
Administrators can return to the main Portal at any time using the left navigation.
Admin Portal Features
1. Home
The Dashboard lets administrators:
- See pending access requests
- View quick summaries of users, roles, and access activity
- Click into specific items for detailed review
2. Users
District Admins can:
Add New Users
- Create a user account for individuals who do not yet have a New NDE Portal account
- Assign access during the creation process
Edit Existing Users
- Update roles
- Modify access levels
- Remove access when needed (position changes, departures, etc.)
View Organization Users
- The list can be sorted by status of users and exported into a csv file
| Status | Definition |
| All | Anyone that has created an account |
| Active | Enabled accounts |
| Inactive | Account currently not in use |
| Unverified | Account has not been enabled |
| Locked | Account is temporarily locked due to login issues |
Admins also have access to a variety of reports to determine user roles, activity, roles and access to applications under:
➡ Admin Portal > Reports
Admins can also see all portal users connected to their EdOrg under:
➡ Portal > Contacts > My Organization
3. Request Approval
When staff submit a request under Profile > Requests in their portal account, District Admins can:
- Approve
- Edit
- Deny
from the Request Approval area of the Admin Portal. Requests are tied to Roles, which define the user’s actual access. For more information about roles, see #5 Understanding Roles below.
4. Assign Proxy Admin
District Admins may assign ONE Proxy Admin per EdOrg. Proxy Admins can approve access requests and submit final approval on most applications just like a District Admin.
Requirements:
- The Proxy must already have a New NDE Portal account
- Assignment must includes From/To dates for controlled permissions
5. Understanding Roles
Roles determine which applications a user can access.
- Some roles include multiple applications or one application
- New applications added to the Portal are automatically assigned to the appropriate role (e.g., Data Steward role updates when ADVISER Validation migrates)
This helps District Admins avoid manually assigning new applications as they come available.
6. Managing EdOrgs (District/System)
District Admins may need to review which EdOrg a staff member belongs to.
- Users can belong to more than one EdOrg if approved
- Admins can verify EdOrg assignments under the following ways:
- Admin Portal > Users
- Admin Portal > Reports
- Portal > Contacts > My Organization
Some users (particularly nonpublic or non‑SSO accounts) may need their EdOrg assigned manually because SSO cannot determine it.
7. Admin Resources
- New NDE Portal Frequently Asked Questions (FAQ)
Common Issues and How to Resolve Them
Users Missing EdOrg
- Common for nonpublic or non‑SSO users
- Admin should assign EdOrg or review SSO identity
Roles Not Appearing During Requests
- User may have selected an incorrect EdOrg
- Application selection may narrow the list of roles
User Cannot See Assigned Application
- Roles may include multi‑application bundles
- Check under Profile > Applications
Proxy Cannot Approve Requests
- Proxy role may not have current valid start/end dates
Related Articles
- New NDE Portal – Overview
- Accessing the New NDE Portal
- Requesting Applications in the New NDE Portal
- New NDE Portal – General FAQ
Past Materials
- Presentations and additional resources are located in the Additional Resources and Presentations section below.